• The Goodwill Inn

    The Goodwill Inn

    The Goodwill Inn offers a human-to-human approach to getting people back on their feet. Our case management makes all the difference.

Goodwill Inn Shelter

The Goodwill Inn, located in Traverse City, Michigan, provides safe, supportive shelter to homeless adults and families. We instill hope through service and compassion, offering guests a path to rebuilding their lives.

In operation since 1972, the Goodwill Inn, a 80+ bed facility, is the largest homeless shelter in Northern Michigan. Providing the first line of defense for people who have lost their homes and are trying to build stable, productive lives, the Inn welcomes anyone experiencing homelessness. Pete’s Place youth wing serves youth 14 – 17 years of age.

Who are the homeless?

At the Goodwill Inn, we see those experiencing homelessness for what they really are… very familiar faces.

They sit beside us in church.
They go to school with our children.
They work at local businesses.
They are mothers, fathers, sons, daughters, sisters, and brothers.

Each of them is experiencing homelessness because of personal crisis.

Services and Resources

We provide emergency and transitional housing, food, and basic essentials to men, women, and families experiencing homelessness in Northern Michigan.

Housing placement services, job placement services, vocational services, life skills classes, case management, and children’s services are also provided through Goodwill programs and community partnerships.

The Goodwill Inn works not only to provide shelter to individuals and families experiencing homelessness in an appropriate setting, but also provides a wealth of services and resources designed to ease a guests transition back into independent living.

Homelessness is a year round issue. The Inn is open 12 months, 365 days per year. Last year the Goodwill Inn served 592 individuals and families seeking emergency shelter, providing 32,219 nights of shelter.

When people experiencing homelessness have nowhere else to go (diversion efforts have failed or are non existent, i.e., no family/friend options, no success in negotiating more time at current housing arrangement, no agency or church able to provide short term motel vouchers) the Goodwill Inn is available to provide emergency shelter. Once a person/family is settled into the Inn, with initial basic needs met, Goodwill Inn staff begin engaging guests in a system of care involving intensive case management and supports. The supports are designed to assist the guests in overcoming barriers that led to homelessness and set them on a path to greater independence and integration into the community. The service plan involves a partnership between guest and case manager with focus on needs, effort, monitoring, and reflection. Referrals are also made to community resources that may assist the guest. The average length of stay in shelter is 28-31 days. Some individuals and families stay longer to work on their goals for independence and housing stability, thus ending the cycle of homelessness.

More information:
Goodwill Inn Services
Family and Children’s Services
Employment and Vocational Services
Housing and Budgeting Services

Homeless? Or know someone who needs help? Click here to learn more about what you can do. Or visit our Community Resources page for additional information.

The Goodwill Inn and Pete’s Place are located at 2943 Keystone Road, Traverse City, Michigan.

Contact the Goodwill Inn
Phone 231-922-4890
For directions to the Goodwill Inn, click here.

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