Goodwill Industries of Northern Michigan
Goodwill Industries International

Board of Directors and Senior Management Team
Board of Directors
Senior Management Team

Fiscal Responsibility
Financial Statements

Goodwill strengthens communities by enhancing the dignity and quality of life for people in need by overcoming barriers to opportunities through learning and the power of work.


  • Workforce development is the outcome of all we do.
  • We will pursue, in concert with community partners and area needs, workforce development opportunities in positions that leverage existing resources.
  • We will have a strategically relevant framework to make decisions in real time
  • Our partnerships will provide greater avenues for others to fund; freeing us to reallocate our resources.
  • We will be providing training and career programming to meet community and client need
  • We will be about creating opportunities – not creating jobs and taking on everything
  • We are maintaining what we have in housing and support services
  • We are committed to developing policies, procedures and program design that all staff and Board are held accountable to.
  • We will have a Board and Staff succession plan program in place.
  • Board and staff will strengthen our abilities in the areas of leadership, communication, planning and execution.
  • We have increased efficiency and service, including our rural areas, through technology.

CCAT – Prioritized Capacity Building Plan
Major Priorities for Goodwill:

  • Leadership: Internal leadership
  • Leadership: Leader Vision
  • Management: Managing Program Staff
  • Management: Staff Development
  • Organizational Culture: (Unifying, Empowering, Re-energizing)


  • Leadership/Organizational Development
  • Communication – External, Internal
  • Program Planning and Development
  • Workforce Development
  • Support Services


  • In alignment with values, and mission and strategic direction?
  • Does it have a workforce development component or support the effort?
  • Meets an unmet need/unique service within the scope of our direction?
  • Measurable outcomes vs. net cost over five years?


  • Leadership/Organizational Development (Board/Staff)
  • Program Planning & Development s
  • Communication (Internal/External)


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